topic Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that? in Content Questions

My tour dates are not appearing on the correct Spotify artist page. How to fix that?

Skylė — Thu, 20 Oct 2016 16:52:29 GMT

My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displayed is determined by Spotify. What should I do next to make Tour Dates appers on my artist page?

My artist page link: https://open.spotify.com/artist/3MKJMYrpJlncmp5u5yuf7q

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

user-removed — Sat, 22 Oct 2016 04:21:36 GMT

@Skylė

Hello:

You might have to contact Spotify | Artists through the Contact Us link below if there are issues getting correct tour date information on the correct artist page: https://www.spotifyartists.com/contact-us/, Might also help if you provide the correct current Artist profile link you have, and also provide the Artist profile link your Tour Dates are showing up at, unless I misunderstood this part of your post here, "My tour dates are not appearing on the correct Spotify artist page."? When contacting Spotify | Artists.

I did find this small bit of information on the Spotify | Artists support page link below about Tour information: https://www.spotifyartists.com/guides/#integrate-songkick-tour-dates. You might double check that everything is correctly setup through Tourbox for your Artist page tour information, and that everything is pointing to the correct Artist page?

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

Skylė — Sat, 22 Oct 2016 17:32:41 GMT

Sorry if I was not clear enough. I mean my tour dates are not appearing at all on my Spotify artist page (I don't have any information if my tour dates appears on some other artist page).
And I can't to contact Spotify | Artists through the Contact Us link (https://www.spotifyartists.com/contact-us/) because they do accept question on particular 5 topics only (Tour dates is not the one from the list.)...

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

user-removed — Sun, 23 Oct 2016 21:51:56 GMT

@Skylė

Hello:

How about using the pull down tab option 1 of "I have a promotional inquiry"? And then select from the pull down tab option 2 of Musician, where input fields are provided for your artist information, as well as an Information box to the right where you can go into details about the tour dates / tour information content issues you are having on your artist page?

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

Skylė — Thu, 27 Oct 2016 10:08:56 GMT

I did as advised, but after few days of waiting no answer yet. Keep waiting...

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

Skylė — Mon, 07 Nov 2016 18:24:03 GMT

Still waiting...

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

Melody — Tue, 08 Nov 2016 08:15:52 GMT

Hey there @Skylė!

We're sorry to hear this.

We've just dropped you a private message. Can you take a look, and send over a little more info? Don't worry, we'll get that chased up for you 🙂

Thanks, and take care.

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

PablogoO — Mon, 11 Sep 2017 00:57:33 GMT

I have to events not showing on my Spotify "PablogoO"

https://www.songkick.com/festivals/2001714-hard-rock-cafe-viva-rock-latino-2017/id/31220039-hard-rock-cafe--viva-rock-latino-2017-2017

Can you help with that?

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

hankfontaine — Thu, 17 May 2018 04:07:22 GMT

Hi Melody,

My band The Fontaines have an upcoming concert that is listed on the wrong artist profile.

Concert: https://www.songkick.com/concerts/33084644-fontaines-at-teragram-ballroom

CORRECT Spotify profile:

spotify:artist:4scUVWtzeVzjTop2fkGRfz

https://open.spotify.com/artist/4scUVWtzeVzjTop2fkGRfz?si=Je1Ww9XLSqKT_7SBHe9OIA

Please rectify ASAP, we are really trying to push tix for this via Spotify! Thanks 🙂

Hank

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

zerosonico — Thu, 15 Aug 2019 02:46:26 GMT

THAT was marked as SOLVED!?

Re: My tour dates are not appearing on the correct Spotify artist page. How to fix that?

gulibucich — Mon, 09 Dec 2019 13:29:08 GMT

Dear Melody,

I have the same problem. I'm Nahuel Carfi, from Argentinian label Elefante en la Habitación!

We've created the Songkick event for a "misi" concert, bit it doesn't appear on Spotify.

Can you help us?

- Songkick: https://www.songkick.com/concerts/39293137-misi-ar-at-club-atletico-fernandez-fierro

- "misi" on Spotify: https://open.spotify.com/artist/0tesD8qAyHigntJ7C25rk6?si=64EqW8rlQqS8RY-svMXbIg