topic Re: Missing playlist (sleepytime) in Content Questions

Missing playlist (sleepytime)

mcleasby — Thu, 13 Apr 2017 01:34:57 GMT

I had a playlist saved and listened to it all the time in offline mode. I went 'online' today and in the update this playlist is gone 😞
It was called sleepytime and I used it for my toddler at night. I'm holding someone can help me find the list or at least the songs that were in it.
It started with Jack Johnson 'you remind me of you' and ended with 2 different white noise tracks. (one dishwasher, one something else)

Re: Missing playlist (sleepytime)

MattSuda — Fri, 14 Apr 2017 20:45:39 GMT

Hey @mcleasby

Check out this support article:

https://support.spotify.com/using_spotify/playlists/can-i-recover-a-deleted-playlist/

Let me know if it helps

Re: Missing playlist (sleepytime)

mcleasby — Fri, 14 Apr 2017 21:20:59 GMT

It wasn't one I had created. It was a spotify created list. So it's not in the list of options to recover.

Re: Missing playlist (sleepytime)

MattSuda — Sat, 15 Apr 2017 00:47:35 GMT

In this case,

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.