topic Re: Cracking sound on specific songs - Status changed to: Need more info in Content Questions

Cracking sound on specific songs

ggirelli — Fri, 05 May 2017 05:46:39 GMT

Hi there! The past week I experienced cracking sounds and intermittent sound on a handful of tracks (e.g., Pixie by Ani Difranco). The issue appears to affect both my android phone and my Linux laptop, and can be reproduced with different headsets and speakers, both with Bluetooth and wired. Any idea what's happening? Does this affect anybody else?
Thanks! 😄

Re: Cracking sound on specific songs - Status changed to: Need more info

Hubo — Fri, 05 May 2017 12:52:35 GMT

Hey @ggirelli! Welcome to the Spotify Community!

That's not cool! Could you send over the track URI of the tracks you're having issues with? I'd like to take a closer look! 🙂

Have a great day!

Re: Cracking sound on specific songs - Status changed to: Need more info

ggirelli — Fri, 05 May 2017 15:20:18 GMT

Not cool at all... 😕
Here is the link to one of the songs:
https://open.spotify.com/track/0GFjTaBSmid0qY3pACo3J6

Thanks for the prompt reply! 😄

Re: Cracking sound on specific songs - Status changed to: Need more info

Hubo — Sat, 06 May 2017 10:50:52 GMT

Hey there!

Alright, it seems this track has a few issues. I've passed it on to the relevant folks. If you see any more of these, just give me a shout! 🙂

Have a great day!

Re: Cracking sound on specific songs - Status changed to: Need more info

ggirelli — Mon, 08 May 2017 19:11:37 GMT

Hey there! Same album, another track with the same issue 😕

https://open.spotify.com/track/7LjFcq4C2NGlXrSadUma79

Thanks!

Re: Cracking sound on specific songs

MisterR_NL — Sun, 19 Jan 2020 23:18:13 GMT

Its also happening with this track https://open.spotify.com/track/7w9qiTJQ7GkyzTN1IFnurf?si=H2L15EaXSQmxjSyR0tIlgA .

Anyway to fix it?