topic Re: Song on profile but not on Spotify artists dashboard in Content Questions

Song on profile but not on Spotify artists dashboard

Exponentllc — Thu, 31 Aug 2017 15:34:48 GMT

My album "Gawd Like" has 18 tracks and all 18 tracks show for users and everyone is able to listen to them however when I go to the artists dashboard it is showing 17 tracks (track 3 "Formula" is missing). Can anyone help with this?

Re: Song on profile but not on Spotify artists dashboard

jesusesdras — Thu, 31 Aug 2017 16:21:15 GMT

Hellow,

I think you need to check each song and check the format for Spotify and the same time send a issue´s Spotify.

Re: Song on profile but not on Spotify artists dashboard

Exponentllc — Thu, 31 Aug 2017 16:39:45 GMT

The song is playing perfectly there is no issue there and when it was first uploaded the song appeared on the spotify.artists dashboard but a few days ago it disappeared but again the song is still playing fine or Spotify it only disappeared on the spotify.artists dashboard

Re: Song on profile but not on Spotify artists dashboard

Exponentllc — Sun, 03 Sep 2017 17:50:48 GMT

I am now seeing all 18 tracks on the artist dashboard. Not sure how this got fixed but whoever did it thanks!