topic Re: Deleting music from saved on android in Content Questions

Deleting music from saved on android

Kimberlyprenti — Sun, 03 Dec 2017 07:40:14 GMT

Hey

I'm looking for an answer to deleting music from my saved file, I'm using it on my android phone and was wonder if it' possible to delete them more then one at a time.

Re: Deleting music from saved on android

kejt_ — Sun, 03 Dec 2017 12:20:37 GMT

Hey @Kimberlyprenti and welcome to the community !

Just go to settings, scrooll down to the bottom and click on 'Delete cache and saved data'. This will delete your downloaded files.

I hope this helps you

Have a nice day 🙂

Re: Deleting music from saved on android

Kimberlyprenti — Sun, 03 Dec 2017 18:39:01 GMT

Hey

I actualy did go in to my settings and deleted the saved cache part, it turned off spotify but didn' delete anything, all playlists and saved music is there still.

Re: Deleting music from saved on android

kejt_ — Sun, 03 Dec 2017 19:09:30 GMT

Okay, in this case I would recommend you @Kimberlyprenti to re-install the Spotify app.

Let me know how it works 😉

Re: Deleting music from saved on android

Kimberlyprenti — Sun, 03 Dec 2017 21:40:52 GMT

So I reinstalled twice and "deleted cache" and what not but nothing' changed it' all still there.

Re: Deleting music from saved on android

kejt_ — Mon, 04 Dec 2017 13:52:35 GMT

I am really sorry @Kimberlyprenti that my advice did not help you. Please follow these steps one more time, and let me know how it works.

From the Android home screen, tap Settings > Apps.
Find Spotify in your list of apps, tap it. For older Android devices, navigate to Settings > Applications > Manage applications.
Tap Clear Data. If you're using Android 6.0+, tap Storage > Clear Data.
Tap Uninstall.
For a clean reinstall, go to Storage > Android > Data and delete a folder called com.spotify.music.
Open Google Play then search for and install the Spotify Music app.