topic Re: Buzz in a song in Content Questions

Buzz in a song

fiordi — Wed, 27 Dec 2017 23:53:05 GMT

Hello,
I hope this is the right place where to write about this issue.
I'm listening the following song:

https://open.spotify.com/track/1PTVuPQIkZ7FvWRxaXfOu4

and there is a buzz in the background that is quite annoying.
I'm sure the problem is the song because I tried to listen it on different devices and with different headphones, and the problems is always there. In addition, I'm using Spotify premium with audio quality set at the maximum level.

Re: Buzz in a song

Alfredo — Mon, 01 Jan 2018 02:23:47 GMT

Hey @fiordi!

Thanks for reaching out to us.

Is the buzzing at a specific time during the song? We listened to it and couldn't find anything. Also, have you tried reinstalling Spotify?

Keep us posted.

Re: Buzz in a song

fiordi — Tue, 02 Jan 2018 23:22:58 GMT

Hello Alfredo,
Thanks a lot for your reply.
the buzz is in several parts of the song. Some examples are:
0:21 to 0:31
0:33 to 0:37
0:41 to 0:50
1:16 to 1:20
etc.
It doesn't depend on the application, because I have the same problem both
on Windows and on Android.

Re: Buzz in a song

Alfredo — Wed, 03 Jan 2018 00:15:55 GMT

That's odd.

I've listened to the full song again and couldn't find any buzzing at all.

Do you have this album saved as a local file? If so, try removing it from your Spotify and give it another shot.

Also, is it happening via WiFi? Try reinstalling the app and using a different internet connection.

Let us know how it goes.