topic Re: Offline use in Content Questions

Offline use

Jabie570 — Fri, 18 May 2018 10:20:00 GMT

Whenntracks or content are downloaded can i use it with out internet as where i work has none.

Re: Offline use

Bethany_Dawn — Fri, 18 May 2018 15:43:33 GMT

Hi @Jabie570 and welcome to the Community! 🙂
With the Spotify Premium subscription you can download music offline for listening at any time.
Hope this helps and have a great day! 🙂

Re: Offline use

Jabie570 — Fri, 18 May 2018 15:48:34 GMT

Hi Bethany.
Were i work has no internet. I am there for 2 months at a time. Will i need to connect to the internet for anything else.

Re: Offline use

Bethany_Dawn — Fri, 18 May 2018 15:56:17 GMT

Hi again @Jabie570 ! 🙂

Spotify will require you to sign in again every 30 days to access your offline content and I have copied their reason for this below. If you are able to reconnect at least once in that 30 days though you will still have your content offline.

Why do I need to go online every 30 days?

Premium subscribers must go online with Spotify at least once every 30 days. This is so Spotify can check that your subscription is still active and count track plays to compensate artists.

If you don’t go online with Spotify at least once every 30 days, any tracks you have downloaded for offline listening are automatically removed from your device.

Re: Offline use

Jabie570 — Fri, 18 May 2018 15:58:34 GMT

Thats the problem im having, not being able to connect. If it was 60 days i would be ok.

Re: Offline use

Bethany_Dawn — Fri, 18 May 2018 16:06:12 GMT

That's a bummer 😞
I am not sure then how you could work around it unless you could find a wifi connection or some other way outside of work to go online within that 60 days...

Re: Offline use

Jabie570 — Fri, 18 May 2018 16:09:34 GMT

I bob about in the middle of the sea. Last time i looked outside i couldn't see any wifi lol. Never mind ill keep looking for a supplier.