topic Re: One artist that has two listings. How to fix? in Content Questions

One artist that has two listings. How to fix?

JeffConn — Sun, 07 Oct 2018 16:03:38 GMT

I've noticed that a group, CaraNua, has TWO listings on Spotify. CaraNua and Caranua (lower case N). Upper case N is the proper spelling. How does one go about combining the two listings (and the albums and singles)?

Re: One artist that has two listings. How to fix?

Jose_M — Sun, 07 Oct 2018 20:29:23 GMT

Hello @JeffConn!

I'd recommend checking out this Support article with info on how to report content errors in Spotify.

Let me know if there's anything else I can help with and have a nice day!

Re: One artist that has two listings. How to fix?

JeffConn — Mon, 08 Oct 2018 03:45:18 GMT

No good. I went through the support page route, submitted a report, and got an email saying to go to THIS support forum. So it's just a giant circle, with nobody actually fixing the problem.

Re: One artist that has two listings. How to fix?

Jose_M — Mon, 08 Oct 2018 13:22:13 GMT

Hey! When you get the automated reply from Support, you just need to reply to it explaining the issue. I'd recommend attaching a screenshot of the email just in case. Make sure to ask any sensitive info 🙂