topic Re: my user name (numbers) showing instead of my name in Content Questions

my user name (numbers) showing instead of my name

ikothespoti — Mon, 03 Dec 2018 07:27:55 GMT

hi! my user name-ID (numbers) showing instead of my name, and I searched and read contents about similar issue, that they say "log in with fb", I guess I log out fb somehow so I log out-in with fb, even a deleted spotify from fb's device, and it still shows number. do I need to wait or any other things I can do?

Re: my user name (numbers) showing instead of my name

Jose_M — Mon, 03 Dec 2018 21:14:42 GMT

Hey @ikothespoti!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here. You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

Hope this helps and have a nice day!

Re: my user name (numbers) showing instead of my name

raiquiis — Tue, 04 Dec 2018 15:15:06 GMT

It didn't work. I still have a string of numbers.

Re: my user name (numbers) showing instead of my name

Jose_M — Wed, 05 Dec 2018 06:28:57 GMT

Hello @raiquiis!

If you followed the steps above correctly everything should be fine now 🙂 It just takes a bit for the system to update everything. This shouldn't take longer than 48h. If you wait 48h but still can't see your username, make sure to let me know and I'll see what I can suggest next.

Have a nice day!

Re: my user name (numbers) showing instead of my name

ikothespoti — Wed, 05 Dec 2018 06:23:39 GMT

hi! Jose_M

There was something I was missing I knew. I followed your suggest and didnt changed anything for now, but I'm waiting for 48h. I hope this work.

thank you, have a great day!

Re: my user name (numbers) showing instead of my name

Jose_M — Wed, 05 Dec 2018 06:28:27 GMT

Great! Keep me posted with any updates 🙂

Re: my user name (numbers) showing instead of my name

raiquiis — Wed, 05 Dec 2018 09:31:45 GMT

It worked. Thank you.

Re: my user name (numbers) showing instead of my name

Jose_M — Wed, 05 Dec 2018 10:15:18 GMT

Hey @raiquiis!

I'm glad to hear everything's fine now. Male sure to let me know if there's anything else I can help with 🙂

Re: my user name (numbers) showing instead of my name

ikothespoti — Fri, 07 Dec 2018 07:57:46 GMT

Jose_M

thank you! it really worked for mee, too!

have a blessed year!

Re: my user name (numbers) showing instead of my name

Jose_M — Fri, 07 Dec 2018 11:06:56 GMT

Hey @ikothespoti! I'm glad to hear my reply helped you too. I hope you have a nice day and let me know if you have any other issues.

https://open.spotify.com/track/18oyq3ocsV8gcp9Ce5zL5v?si=Kl0M6LwSRkmR8ZG1BkqIlQ

Re: my user name (numbers) showing instead of my name

user-removed — Fri, 07 Dec 2018 11:25:43 GMT

What about those who didn't have facebook acount?

Re: my user name (numbers) showing instead of my name

Jose_M — Fri, 07 Dec 2018 13:57:59 GMT

Hello there! Thanks for reaching out.

So your Spotify account wasn't linked to your Facebook account and your Spotify username turned into random numbers all of a sudden, right?

As Spotify looks to improve the overall experience of the service, they are now automatically generating usernames, hence the random numbers and letters.

You don’t need to remember this to log in. You can log in with just your password and the email address associated with your account.

During sign up, you can personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you can choose any you like. You can learn more about Chaning usernames here.

Hope this helps!