https://community.spotify.com/t5/Content-Questions/help-i-cannot-get-premium/m-p/4863421#M34562 <P>Hi there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7886024">@blankisme</a>,</P><P>thanks for posting !</P><P>&nbsp;</P><P>In order to provide the right steps i would have to ask for some more info.</P><P>&nbsp;</P><P>- Which country are you trying to subscribe from ?</P><P>- Does your account currently enrolled into a Free account ?</P><P>- Which device are you using for the process ?</P><P>&nbsp;</P><P>In the meanwhile, if you payment isn't going through, please make sure you're using an available method by checking <A href="https://support.spotify.com/account_payment_help/subscription_information/payment-methods/" target="_self">this</A> help page.</P><P>On top of that, <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">this</A> payment troubleshooting page can help as well.</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Nov 2019 06:45:23 GMT OneByBoo 2019-11-27T06:45:23Z https://community.spotify.com/t5/Content-Questions/help-i-cannot-get-premium/m-p/4863321#M34561 <P>i was paying with my brother and then he wanted to cancel the family premium so i cancelled my premium. then i tried to get premium for myself but i couldnt. i've tried two different ways to pay but it couldnt work. please help.&nbsp;</P> Tue, 26 Nov 2019 23:30:43 GMT https://community.spotify.com/t5/Content-Questions/help-i-cannot-get-premium/m-p/4863321#M34561 blankisme 2019-11-26T23:30:43Z https://community.spotify.com/t5/Content-Questions/help-i-cannot-get-premium/m-p/4863421#M34562 <P>Hi there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/7886024">@blankisme</a>,</P><P>thanks for posting !</P><P>&nbsp;</P><P>In order to provide the right steps i would have to ask for some more info.</P><P>&nbsp;</P><P>- Which country are you trying to subscribe from ?</P><P>- Does your account currently enrolled into a Free account ?</P><P>- Which device are you using for the process ?</P><P>&nbsp;</P><P>In the meanwhile, if you payment isn't going through, please make sure you're using an available method by checking <A href="https://support.spotify.com/account_payment_help/subscription_information/payment-methods/" target="_self">this</A> help page.</P><P>On top of that, <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">this</A> payment troubleshooting page can help as well.</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Nov 2019 06:45:23 GMT https://community.spotify.com/t5/Content-Questions/help-i-cannot-get-premium/m-p/4863421#M34562 OneByBoo 2019-11-27T06:45:23Z