topic Re: Sigur Rós not available in Content Questions

Sigur Rós not available

Shakeel4 — Fri, 10 Jan 2020 11:28:42 GMT

Plan

Premium

Country

India

Device

OnePlus6T

Operating System

Android

My Question or Issue

Hi. I just bought a year's subscription a couple of weeks ago, shifting from YouTube Music to Spotify. Unfortunately, I tried looking for Sigur Ròs, but none of their music is available. The songs or albums don't even show up in search (see attached screenshot). I'm afraid this account is of little use to me if one of my top bands aren't available for me to listen to. Is there a way to refund my subscription?

Re: Sigur Rós not available

OneByBoo — Sat, 11 Jan 2020 08:34:48 GMT

Hi there @Shakeel4,

thanks for posting !

If the content you're looking for is greyed out or missing, it might be due to legal rights created by the owner of the content - record labels or the artists themselves.

Unavailable content which does not appear now, might reappear or

get added later on.

For further info on missing content please make sure to read all about it here.

However, regarding your refund question, you can read more about it here and create an application to the support team through it if needed.

Hope this shed some light.

Let me know if you have any further questions 🙂

Re: Sigur Rós not available

Shakeel4 — Sun, 12 Jan 2020 00:39:30 GMT

How do I reach Spotify, though? I'm not on twitter and can't find an email anywhere.

Re: Sigur Rós not available

OneByBoo — Sun, 12 Jan 2020 05:57:09 GMT

Hi @Shakeel4,

The correct way to reach out is by using this "About Us" page.

Scroll down and click on "Contact Us" out of the 4 helping options.

Have a great day 🙂