topic Choppy play in Content Questions

Choppy play

rbell14 — Wed, 10 Jun 2020 15:44:49 GMT

When I use my blue tooth devices lately they play chopping/pausing play. When I just use the speaker phone or computer the songs play normal. Any tips to solve choppy play or random short stoppage of play?

Re: Choppy play

SoundShots — Sat, 13 Jun 2020 12:13:34 GMT

Hi rbell14!

Thanks for posting in the Spotify Community!

I suggest you to perform a clean reinstall of the app following these steps.

If the problem persists, it might be an issue of your bluetooth device.

Hope this helps.

Cheers!

Re: Choppy play

Mario — Sun, 21 Jun 2020 13:42:47 GMT

Hey @rbell14,

Thanks for reaching out about this here in the Community.

Writing to add something to what @SoundShots suggested and ask you a question. Just to confirm, do you experience the same if you have your phone and/or computer "forget" the Bluetoooth device, restart both your phone/computer and Spotify, and then you pair the bluetooth device with the phone/computer?

Let us know how you get on. We'll look out for your reply!

Re: Choppy play

rbell14 — Sun, 21 Jun 2020 13:47:41 GMT

I uninstalled and reinstalled Spotify. Runs smooth on computer, phone, and
truck.

I normally run off my phone to blue tooth devices while training in
basement.

I turned off WiFi connection on my phone during this time period and
problem seems solved.

Not sure it's a Spotify issue, seems like a wifi to blue tooth issue which
works when I turn off WiFi on phone.

Thanks