Song missing audio

ellipse — Tue, 12 Jan 2021 18:27:59 GMT

Plan

Premium

Country

USA

Device

Galaxy S10, PC

Operating System

Android 20, Windows 10

My Question or Issue

The song "Guys Who sk8" by The Aquadolls has no audio starting at the 1:05 mark, and then remains silent for the rest of the song. This has been happening ever since the album returned to spotify (It was on the platform for awhile, at some point I noticed it was gone, and then was back in November), and has persisted through multiple restarts of the application, and across multiple different devices, including on a brand new computer from a new install of the program. Is anyone else experiencing this or have experienced this with other songs /content?

Re: Song missing audio

Ivan — Wed, 13 Jan 2021 07:32:38 GMT

Hey @ellipse,

Thanks for posting on the Community about this.

If you notice a track on Spotify isn't playing as expected you can report this to the relevant Spotify team.

Check out this help page and follow the steps on how to report the issue you've spotted.

Hope this helps. Let us know if you have any questions.

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Song missing audio

Re: Song missing audio