topic Re: Release listed on the wrong profile in Content Questions

Release listed on the wrong profile

ThomWim — Thu, 21 Jan 2021 06:32:28 GMT

The single "Sharknado" by The Offspring is listed on the profile of a gospel group.

https://open.spotify.com/album/2u0nmoSjTx9xjP41jMdQ1J

It should be moved to this artist profile.

https://open.spotify.com/artist/5LfGQac0EIXyAN8aUwmNAQ

I contacted Spotify about this in 2018 and it still hasn't been fixed.

Re: Release listed on the wrong profile

Billy-J — Thu, 21 Jan 2021 17:41:17 GMT

Hey @ThomWim, thanks for reaching out to the Community!

Sorry about that. You can report content following these steps, and there should be a form for you to fill out following the steps on that page. Once you do, Spotify will investigate.

Let me know if I can help with anything else. Stay awesome!

Re: Release listed on the wrong profile

ThomWim — Fri, 29 Jan 2021 01:50:09 GMT

I have reported the song and asked to move the release to the correct band's profile.

Re: Release listed on the wrong profile

Billy-J — Sun, 31 Jan 2021 08:16:45 GMT

Hey @ThomWim,

Thanks for the update! Spotify will review and take it from there.

I'll be here if you need anything else!

Re: Release listed on the wrong profile

ThomWim — Sun, 07 Feb 2021 04:49:04 GMT

I have also reached out to the band through their website and on Twitter. Hopefully they'll know what to do.

Re: Release listed on the wrong profile

ThomWim — Sat, 13 Mar 2021 05:24:28 GMT

The band thanked me for the heads up, and they'll see what they can do to get “Sharknado” on their correct profile.

https://mobile.twitter.com/offspring/status/1369021661748498434

The correct artist URI for that release is spotify:artist:5LfGQac0EIXyAN8aUwmNAQ

The distributor most likely made a mistake and posted the single onto the wrong profile.

Re: Release listed on the wrong profile

ThomWim — Sat, 10 Apr 2021 02:13:39 GMT

@Billy-J

I've followed all the steps, filled out the forms, contacted the band, their label, music publisher, distributor... and the release is still not listed on the correct profile.

The release that's listed on the wrong profile is spotify:album:2u0nmoSjTx9xjP41jMdQ1J

https://open.spotify.com/album/2u0nmoSjTx9xjP41jMdQ1J

The wrong profile is spotify:artist:0Rg9knyDFkQL3IC0RCFoHh

https://open.spotify.com/artist/0Rg9knyDFkQL3IC0RCFoHh

The correct profile is spotify:artist:5LfGQac0EIXyAN8aUwmNAQ

https://open.spotify.com/artist/5LfGQac0EIXyAN8aUwmNAQ

The "wrong" profile has one punk rock song and mostly African gospel music.

The "correct" profile has 100% punk rock songs.

Re: Release listed on the wrong profile

Mihail — Sat, 10 Apr 2021 06:52:02 GMT

Hey @ThomWim,

Thanks for posting.

We appreciate your report, as does the band. Please take into consideration that it might take some time for the right team to set things straight. The reason for this is that it involves a lot of coordination between the artists, distributors and Spotify.

If you find more such content, we'd appreciate it if you report it as well using the steps above that @Billy-J posted.

Hope this info is useful. Let us know if there's anything else we can help out with.

Re: Release listed on the wrong profile

ThomWim — Sat, 10 Apr 2021 15:43:33 GMT

All right, I'll keep filling out the "I still need help" form.