topic Re: Trouble finding playlist in Content Questions

Trouble finding playlist

akinnawoshola — Sun, 21 Feb 2021 04:43:49 GMT

When I try to search a specific playlist name like “roots of back and forth” it dosen’t show up when I search it but it is a public playlist on Spotify.

Re: Trouble finding playlist

AyuTheHuman — Sun, 21 Feb 2021 05:37:51 GMT

Hi,

I'm not sure about finding 'specific playlists,' I've searched up playlists made by Spotify, like 'Top Charts', and it always come up. Whenever I search up a playlist made by an Artist, it always shows up. Sometimes, even public playlists from people I don't know come up. Is the playlist you're searching made from Spotify, or a certain Artist? If not, I think you might have to look through 'Show More.' It would also be helpful if you could provide screenshots.

Re: Trouble finding playlist

AyuTheHuman — Sun, 21 Feb 2021 05:43:05 GMT

Hello,

I searched up the playlist name and it didn't come up, only a podcast came up. I think there is a possibility it isn't public or the wording is different. I know that it is possible to search up specific playlists, as it has happened to me before.

Maybe try again?

Let me know how it goes!

Re: Trouble finding playlist

akinnawoshola — Sun, 21 Feb 2021 05:50:30 GMT

It’s a public playlist because it shows up when I go through their profile not search bar I’m really tryna find another playlist I just wanted to know if it was maybe another way to search for playlist.

Re: Trouble finding playlist

AyuTheHuman — Sun, 21 Feb 2021 05:58:09 GMT

Hmmm, it is a problem that you can't search up the playlist, but I'm not really sure about this, so until someone who has knowledge about this helps, I recommend you find the playlist through the artist page in the meantime. I'll ask around, and I'll reply when a reply comes.

Hope your problem gets fixed!

Re: Trouble finding playlist

Alex — Sun, 21 Feb 2021 11:33:22 GMT

Hey @akinnawoshola,

Thanks for reaching out about this in the Community!

We've tried searching for the playlist and it doesn't appear in the search results.

Can you send us a URI/Link to the playlist so we can investigate this further?

Cheers.

Re: Trouble finding playlist

akinnawoshola — Sun, 21 Feb 2021 19:13:15 GMT

https://open.spotify.com/user/o7s5ycoz7afvu9vchjk0r0npx/playlist/1jfsZLkqJMEJGodHDw10mw?si=UMAodDEXQFOYWJJSAh3Ffg

Re: Trouble finding playlist

Novy — Sun, 21 Feb 2021 21:44:41 GMT

Hi @akinnawoshola,

Thanks for this info.

Just to confirm, are you still unable to find this playlist if you follow it?

Keep us posted.

Re: Trouble finding playlist

akinnawoshola — Mon, 22 Feb 2021 02:37:31 GMT

I’m still unable to find even if I’m following them.

Re: Trouble finding playlist

Alex — Mon, 22 Feb 2021 10:40:06 GMT

Hi @akinnawoshola,

Thanks for the reply.

In this case we'd recommend you report this to the Content team at Spotify:

Go to this contact form.
Choose Report a broken track/album.
Click I STILL NEED HELP.

It would be useful to provide the link to the Playlist.

If you click the heart button on a playlist it should appear under Playlists in Your Library for easy access.

Note that this playlist is most likely not set to Public by the creator, so this is why it does not appear in search results.

Hope this helps 🙂