topic Re: Cant play content from Duran Duran - Just me? in Content Questions

Cant play content from Duran Duran - Just me?

RDB1 — Mon, 15 Mar 2021 17:41:56 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Cant play content from Duran Duran - Just me?

CarlosE — Mon, 15 Mar 2021 17:50:26 GMT

Hey there @RDB1,

Thanks for reaching out to the Community.

Could you give us more details about what's happening exactly? Can't you play any content at all from that artist or just some of it? We'd like to know if you're seeing any error message.

Also, a screenshot of how it looks like on your end when you try to play that content would come in handy.

We'll keep an eye out for your reply.

Re: Cant play content from Duran Duran - Just me?

RDB1 — Tue, 16 Mar 2021 09:43:49 GMT

Hi Carlos

Would you mind re sending me the email regarding a solution - My wife accidently deleted it. Sorry for the inconvenience.

Re: Cant play content from Duran Duran - Just me?

Mihail — Tue, 16 Mar 2021 10:27:15 GMT

Hey @RDB1,

Thanks for posting.

The email you received was probably a notification about the post @CarlosE made. If you provide the info he requested above, we'll happily investigate this further.

Keep us posted. We'll be on the lookout for your reply.