topic Re: Lyrics on PC in Content Questions

Lyrics on PC

syahmieS — Wed, 24 Mar 2021 17:59:59 GMT

Plan

Premium

Country

Malaysia

Device

Huawei d15 laptop, and Ryzen 5 chipset

Operating System

(Windows 10)

My Question or Issue

For my Spotify app I downloaded straight from the Spotify website, now each time I want to see the lyrics, there will be something like "sorry we are working on it" but when I open on web based, they got the lyrics just fine. Mobile phone and tablet all fine. Just my Spotify app cannot open the lyrics, may I know why and how to resolve this issue?.

Attached are the picture to support my claims. Thank you

Re: Lyrics on PC

Novy — Wed, 24 Mar 2021 18:12:59 GMT

Hey there @syahmieS,

Thanks for reaching out about this in the Community, and welcome 🙂

We’re aware of an Ongoing Issue causing the behavior that you describe and the team in charge is currently looking into it.

In this case, we’d recommend adding your +VOTE to this Ongoing Issue. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

We'll be here if anything else comes up.

Cheers.

Re: Lyrics on PC

syahmieS — Wed, 24 Mar 2021 19:08:37 GMT

Ouh great, haha I didn't realize the problem involve another people also. Yea sure, I will vote it. Thank you @Novy for the clarification.