topic Re: Contacting Spotify Press Team in Content Questions

Contacting Spotify Press Team

ljensen2 — Wed, 31 Mar 2021 19:12:01 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have been attempting to contact the Spotify press team over the last week and a half and have not had any luck. My question is quite pressing, so would love someone to get back with me ASAP. Has anyone run into this issue before?

Re: Contacting Spotify Press Team

Novy — Wed, 31 Mar 2021 20:36:16 GMT

Hey there @ljensen2,

Thanks for reaching out about this in the Community, and welcome 🙂

If you've already filled this form, we'd recommend waiting for a reply from the Press team. They'll get back to you as soon as they can.

If anything else comes up, don't hesitate to let us know.

Cheers.

Re: Contacting Spotify Press Team

ljensen2 — Wed, 31 Mar 2021 21:01:31 GMT

Thanks for the response, I have completed the form a few times and have not received a response. Do you have an estimated response time?

Re: Contacting Spotify Press Team

Jeremy — Thu, 01 Apr 2021 07:11:20 GMT

Hey there @ljensen2,

Thank you for your reply and confirmation.

We can't say an exact time that you'll get a reply but rest assure that you'll get one as soon as they've seen it.

Take care!