topic Re: Cosmic Playlists in Content Questions

Cosmic Playlists

mitchellsmith93 — Thu, 08 Apr 2021 15:58:01 GMT

Plan

Premium

Country

USA

Device

MacBook Pro/iPhone 12

Operating System

iOS

My Question or Issue

Why haven't the zodiac playlists been updated since December of 2020??????

Re: Cosmic Playlists

Eni — Thu, 08 Apr 2021 23:48:53 GMT

Hey @mitchellsmith93,

Welcome to the Community and thanks for reporting this to us.

We currently don't have info on why those playlists haven't been updated recently, but we'll make sure to pass this info on to the right folks to be looked into.

However, we're afraid we don't have an exact timeline for when those will be updated.

On another note, you can obtain more info about our cosmic playlists here.

If you need help with anything else, just let us know.

Re: Cosmic Playlists

Steffydfenandez29 — Wed, 15 Feb 2023 22:38:45 GMT

My account only has 2 star signs and it’s never the right one but my info is correct how to I update that

Re: Cosmic Playlists

Lyubka — Fri, 17 Feb 2023 08:28:21 GMT

Hey @Steffydfenandez29,

Thank you for your reply in this thread.

At this point, we don’t have enough information about the inconvenience that you have. Would you mind sending us a bit more info about what you'd like to update? We'll be happy to help you 🙂

It's also a good idea to send us a screenshot of what you're referring so we can get a better understanding.

Note: Be aware this is a public space, so please don't share any personal info on the screenshot you'll send us.

We'll be on the lookout for your response.