topic Re: Why does my Spotify for Artists Avatar Image show the latest release cover? in Content Questions

Why does my Spotify for Artists Avatar Image show the latest release cover?

techtonic — Sat, 24 Apr 2021 18:28:46 GMT

Hi,

I have a Spotify for Artists account and have uploaded my Avatar Image and Header. On the mobile Spotify app, while this can be seen at the bottom of my Artist Page in the 'About' section, I see the cover of my latest release at the top of the Artist Page and in the thumbnail next to the Artist name on all my songs.

As you can see in the below screenshots, the marked areas show the cover of my latest release instead of my Avatar Image. Note that 74 hours have already passed, cache is not a problem and the image size is correct.

Thank you

Re: Why does my Spotify for Artists Avatar Image show the latest release cover?

Novy — Sat, 24 Apr 2021 18:40:15 GMT

Hey there @techtonic,

Thanks for reaching out about this in the Community.

We'd recommend reaching out directly to our Artist Support team here. They'll be happy to assist you further with your Artist profile.

If anything else comes up, we're always a message away.

Cheers!

Re: Why does my Spotify for Artists Avatar Image show the latest release cover?

techtonic — Sat, 24 Apr 2021 18:41:35 GMT

As you can see below, my artist avatar can be seen in the 'About' section of the Artist Page. However, it can't be seen in the locations I have marked above.

How can I make it appear in those places?

Re: Why does my Spotify for Artists Avatar Image show the latest release cover?

Novy — Sat, 24 Apr 2021 18:56:32 GMT

Hey @techtonic,

Thanks for your reply.

We understand the situation. However, we currently don't have much info about this.

Our Artist Support team is the right one to help you out with anything related to your Artist profile, this is the reason why we suggest reaching out to them.

Take care.