Track Cuts Off Early

classical_music — Mon, 01 Feb 2016 21:33:54 GMT

spotify:track:5HZmq4cc0btRWXdwVb8jTd

https://open.spotify.com/track/5HZmq4cc0btRWXdwVb8jTd

This track cuts off a few seconds before the music actually ends. Is there some way to report this and ask to have it looked into and possibly fixed?

Re: Track Cuts Off Early

classical_music — Mon, 01 Feb 2016 21:46:20 GMT

. . . and the next track does too. Annoying.

spotify:album:2l3IspQ4ayL9bLIsY9oEKG

https://open.spotify.com/album/2l3IspQ4ayL9bLIsY9oEKG

Re: Track Cuts Off Early

user-removed — Tue, 02 Feb 2016 19:15:08 GMT

@classical_music

Hello:

Just to double check for trouble shooting purposes here is the same tracks playing with the same cutoff issue from other Spotify apps? Mobile app and/or the webplayer? https://play.spotify.com/

You can report problem tracks with playback issues by following the information below:

If you've seen either

- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)

- different artists in the same Artist Page

- incorrect cover arts

- incorrect artists biography

or

- a track or album that isn't playing correctly (i.e. a song only playing one second of music)

Then you can report the error using our Contact Form. Once there, perform the following steps:

Step 1: Click on "I want to report a broken song or wrong song information".
Step 2: Click on the Green Button that reads "I STILL NEED HELP".
Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI".
Step 4: Type up a description of the track issues in the "Tell us more" field.
Step 5: Click on the green button "SEND QUESTION".
Be sure to include all Spotify URI's in the body of the message!

After contacting us, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. We will update our database with the correct information as soon as the label or aggregator has sent us an update with the correct data.

Re: Track Cuts Off Early

classical_music — Tue, 02 Feb 2016 20:58:38 GMT

I checked the Android version and the webplayer, and the tracks are the same length. Thanks for the Contact Form link. I'll report it.

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Track Cuts Off Early

Re: Track Cuts Off Early

Re: Track Cuts Off Early

Re: Track Cuts Off Early