topic Re: Strange section in main feed in Content Questions

Strange section in main feed

ieleq — Fri, 25 Jun 2021 07:59:14 GMT

Plan

Premium

Country

Turkey

Device

(All)

Operating System

(All)

My Question or Issue

Hi,

My main feed has received a new rather strange section, titled in Turkish despite of using Spotify in English and consists of some suggestions and genres, artists which i have never listened to,neither i feel like i am ever going to be interested in anytime soon.

Two matter:

The section title is in Turkish while others in English, it catches my attention while i am seeking other entries in main feed.

And the playlists suggested under that section is not my within my interest whatsoever, i have never listened to one of those,neither anything from those genres.

I think it is something done by Spotify Turkey so please allow users to remove it, or notify them to not push it by force. The content is not related to my taste, and the section appears above than the sections i am interested in.

Thanks, best regards.

Re: Strange section in main feed

MateusM — Fri, 25 Jun 2021 13:41:26 GMT

Hi there!

Thanks for reaching out to the Community and welcome!

We understand that you have questions regardings the sections appearing on your home screen. No worries, I'm here to assist you!

Unfortunately, you can't remove this section from your home screen, but you can open a new idea here in the Community starting here.

This will allow users, Stars, and Moderators to vote and comment on it.

We hope this was helpful and informative. If you have any other questions, please feel free to share them with us and we'll be happy to help you out!

Take care 😉

Re: Strange section in main feed

ieleq — Fri, 25 Jun 2021 18:19:02 GMT

I just want to make sure these two matters;
Isn't this a bug if a non-english language exists in Spotify, in one of the section in my main feed despite of setting language as English?
Isn't this a bug if suggested playlists, genres or artists are the ones which i have never listened ever for once?

Re: Strange section in main feed

MateusM — Fri, 25 Jun 2021 19:32:03 GMT

Hi @ismailkahraman! Thanks for keeping in touch!

Spotify is always looking forward to improving the way how its users discover new content, so it's normal you see something you usually don't listen to. Contents on our home screen besides suggestions based on our taste, it's normal Spotify recommends different contents like podcasts, artists, or playlists. Everything is based on what we like and what we listen to.

About the non-English section, it's not a bug. Not everything is based on the language set on your app or browser settings, thus, it's normal you see something in your local language.

I hope this was helpful and informative. Let us know if you have any additional concerns or questions!

Take care! 🙂

Re: Strange section in main feed

ieleq — Fri, 25 Jun 2021 20:58:18 GMT

First of all thanks for being informative.
But not another thing in my main feed is in my local language. Even a specific section belonging to a local genre is directly translated as is.

Only that section is in Turkish, it first abrupts my focus while i am searching for somethig to play and it doesn't integrate to the UI.
I became aware of that section as my foreigner friends had asked me what that section was for then after an update it appeared on mine too.

It shouldn't be too hard to accept that probably Spotify Turkey is not quite paying attention to this. I don't even mind if Spotify sticks a new kind of section to my main feed as long as it suits to the language i have set. I hope someone from dev reads this out and brings a resolution.

Thanks for the attention.

Re: Strange section in main feed

ieleq — Fri, 25 Jun 2021 21:03:30 GMT

And no, none of the artists or songs or genres in that section really relates to something i listen to. I don't mind when spotify suggests me new playlists, artists or songs as long as it fits to my taste. If algorithm find anything relating from those songs to my taste then it should be revised.

It doesn't, really, that section appeared out of nowhere after an update and i highly suspect it originates from the local office of Spotify. It neither fits to the language set, or to my taste.

Again, thanks i will try to deliver with an e-mail as well.

Re: Strange section in main feed

MateusM — Wed, 14 Jul 2021 16:04:47 GMT

Hi again @ieleq!

If you think my answer was useful to you or If your issue/question was solved, I'd like to ask you to mark my answer as a solution and give me kudos! That's important for other people with the same issue to get a useful answer faster.

And remember that you can count on us, always, when necessary!

All the best,

Mateus

Re: Strange section in main feed

ieleq — Mon, 30 Aug 2021 09:07:21 GMT

Unfortunately my problem is not solved and i don't want this section to be marked solved.The section still appears, the playlists and description of the playlist remains in local language. The local office of spotify is taking no actions despite of my attempts to reach them.

Re: Strange section in main feed

Ver — Tue, 31 Aug 2021 12:47:01 GMT

Hey @ieleq,

Thanks for getting back to us 🙂

In case the country in the account is Turkey, that would explain why you get such recommendations.

We understand that some users would also prefer not seeing such recommendations. Currently there is no option to customize the home screen and such indicators as the country are being used.

You can check this idea and add your +Vote to it in order to support it. It's about an option to customize your home screen. You can also Subscribe to the thread so you stay up-to-date with any relevant news about this.

If you need anything else, the Community is here for you.

Re: Strange section in main feed

ieleq — Tue, 31 Aug 2021 20:52:45 GMT

I just want this to be heard:

Spotify office in Turkey misuses this section and promotes some lowly listened people in the playlist covers, moreover doesn't even provide a translation to the UI so that non-turkish people can read it.

Just to leave it as a note.

And thanks, i will do vote for that.

And i would like to remain the thread marked as unsolved.