topic Re: Songs can’t/won’t play in Content Questions

Songs can’t/won’t play

svenwielenga — Fri, 08 Oct 2021 17:47:32 GMT

Plan

Premium

Country

Netherlands

Device

iPhone 11 Pro, iPad Pro gen2 & Windows

Operating System

(iOS 15, iPadOS 15, Windows 10

My Question or Issue

Some songs in Spotify are grey and I can’t play them. One of them is ‘if depression gets the best of me’. I can’t find the song but with a link I can. Why is this?

Re: Songs can’t/won’t play

Eni — Sat, 09 Oct 2021 18:05:15 GMT

Hey there @svenwielenga,

Thanks for reaching out about this here in the Community.

Would you mind sending us the song's URI? You can get it by following these steps. We'll take a closer look.

We'll be waiting for your reply.

Re: Songs can’t/won’t play

svenwielenga — Sun, 10 Oct 2021 02:24:33 GMT

Here's the URI:

spotify:track:4DQbdFeGbTFe1SBCcbuhyV

Re: Songs can’t/won’t play

Ver — Mon, 11 Oct 2021 05:24:39 GMT

Hey @svenwielenga,

Thanks for getting back to us.

It looks like this content is not available in your country. Song/album availability differs in different countries.

This might change over time due to agreements between Spotify and rights holders, such as artists or record labels. We constantly add new content to Spotify, so if you can’t find something you’re looking for right now, it may appear soon.

The Community is here for you if there's anything else!