topic Re: Spotify shows prohibited advertisement in Content Questions

Spotify shows prohibited advertisement

Refreyd — Wed, 13 Oct 2021 07:28:06 GMT

Spotify shows advertisement that are not appropriate for me and are totally disgusting. I understanding importance of advertisement for you but ads like casino, drugs etc are awful.

How can I disable adversiments like that? Maybe you have answer for me how to change ads preferences

Re: Spotify shows prohibited advertisement

kadenclegg — Wed, 13 Oct 2021 19:25:49 GMT

There are a couple of options to fix this problem. Either change the birthday associated with the account to under 18 (You won’t get ad’s targeted to adults any more) or upgrade to Spotify Premium. Hopefully that helps!

Re: Spotify shows prohibited advertisement

MafeG — Thu, 14 Oct 2021 21:12:12 GMT

Hi @Refreyd,

Thank you for posting on the Community and welcome!

We’re sorry to hear this and appreciate you flagging it with us. We’d like to investigate this content, so please share with us the following info:

The country of your account
The device where this occurred on and its operative system
Your Spotify app version
What were the ads about
Rough time you heard the ads

We'll keep an eye on your reply to pass this on to the right team.