topic Re: Track with sound glitches in Content Questions

Track with sound glitches

JoyHusky — Sat, 02 Jan 2021 08:34:43 GMT

Plan

Premium

Country

Kazakhstan

Device

Xiaomi Mi9T (K20)

Operating System

Android 12, Linux 5.18, Windows 10, MacOS 10.14

My Question or Issue

This track with sound glitches, please upload correct one:

https://open.spotify.com/track/7IG5Ehr3ip84n9nGg2iv4t?si=MgX33zMQSMW6s2bmK2Df-w

Re: Track with sound glitches

ThisCommunitySucks — Sat, 02 Jan 2021 08:54:29 GMT

Hi @JoyHusky,

Thanks for posting in the Spotify Community!

You can read about how to report issues with music on Spotify in this support article. There you’ll find a form for getting in touch with Customer Support, under “Broken or incorrect content”; after you fill in and submit this form, the right Spotify teams will look into this issue.

Let me know if you have any other questions, and have a good day!

Re: Track with sound glitches

JoyHusky — Fri, 05 Feb 2021 00:44:10 GMT

The problem is still not resolved

Spotify Support Case # 21165175: Report a broken track/album ref:_00DD0pxIW._5002o2chYTW:ref

Re: Track with sound glitches

JoyHusky — Tue, 30 Nov 2021 22:34:49 GMT

Never helped 😞

Re: Track with sound glitches

ThisCommunitySucks — Thu, 02 Dec 2021 08:56:20 GMT

Hi @JoyHusky,

Thank you for your reply!

Every report is investigated on a case-by-case basis. After that, it's up to the artist and their distributor to replace the track.

Let me know if you have any other questions, and have a good day!

Re: Track with sound glitches

JoyHusky — Thu, 02 Dec 2021 09:24:31 GMT

Hello, TreyAnastasio
I created this problem ticket on 2021-01-02 and it still not resolved.
Today is 02 december 2021.