topic Re: Song radio not working properly in Content Questions

Song radio not working properly

devoidnomore — Thu, 16 Dec 2021 15:08:52 GMT

Plan

Premium

Country

Argentina

Operating System

Android & Windows

My Question or Issue

When I start playing a song's radio in Android, it plays one song and then I get an "up next" list with completely different ones, and it changes with every song. So the radio function is now basically useless. Already reinstalled the app, it keeps happening. (Also, the "up next" thingy is where the lyrics are supposed to be, and I can't access them anymore from this lists)

On Windows the songs won't play in order, it's always random even with shuffle disabled.

Re: Song radio not working properly

MafeG — Fri, 17 Dec 2021 16:17:33 GMT

Hi @devoidnomore,

Thank you for reaching out to the Community, and welcome!

In order to have a better picture of what's happening, could you share with us a video showing how the radio is behaving? This will help us take a better look at the issue.

Also, please let us know the make, model and OS you're running, as well as your Spotify version.

We'll be on the lookout.

Re: Song radio not working properly

devoidnomore — Wed, 02 Mar 2022 22:42:58 GMT

The issue was apparently fixed in an update, haven´t happened in at least a month

Re: Song radio not working properly

OscarDC — Fri, 04 Mar 2022 18:59:56 GMT

Hey @devoidnomore,

Thank you for keeping us updated and for sharing that info.

We're glad to know that everything is working fine by now. Remember that is if anything else comes up, the Community will be here for you.

Cheers!

Re: Song radio not working properly

ym5rjkr-o_hqi — Sun, 17 Jul 2022 13:05:13 GMT

I am facing the same issue. My Spotify app is updated. I am on Android 12, samsung one ui 4.1. Songs in song radio doesnt play and seeking to next music plays different music.

Re: Song radio not working properly

Yordan — Mon, 18 Jul 2022 13:23:08 GMT

Hi @ym5rjkr-o_hqi,

Thanks for the screen recording!

Looks like you're experiencing this ongoing issue we're currently investigating, so feel free to check it out, add your +VOTE and Subscribe to the thread. We'll be posting updates there as soon as we have any new information to share.

Cheers!