topic Re: Song unavailable in your country, but I have listened to it for weeks in Content Questions

Song unavailable in your country, but I have listened to it for weeks

Jhzre — Wed, 29 Dec 2021 12:25:13 GMT

Plan

Premium (Family)

Country

The Netherlands

Device

Samsung Galaxy s9+

Operating System

Windows 10/android

My Question or Issue

The song "Space" by 637godwin and sonny the vampyr got disabled because "The song is not available in your country". This is strange because I have been listening to it for weeks. My phone and desktop dont give an error message, only after I press Share song -> embed song, it tells me the error. Is there a way that I can listen to it again?

Re: Song unavailable in your country, but I have listened to it for weeks

Eni — Thu, 30 Dec 2021 15:23:56 GMT

Hey @Jhzre,

Thanks for reaching out about this here in the Community.

Just to confirm, are you able to listen to the song on all your devices until you want to share it? Additionally, we'd like to know if that's the only song you're having issues with or other ones as well.

Also, would you mind sending us the song's URI? To get it, just follow these steps.

Lastly, let us know in which country your account is registered in. You can see this info on your Account's page.

We'll be on the lookout.

Re: Song unavailable in your country, but I have listened to it for weeks

Jhzre — Tue, 11 Jan 2022 09:14:23 GMT

Hello,

I was able to listen to the song on all my devices untill one day the song was grayed out. At first I don't see an error message, only when I press Share > Embed Track, do I get the error "Not available in your country".

The Spotify URl is: spotify:track:0uxP7YQBaZ0zlM4YH6QEgp

Country Registered: The Netherlands

Re: Song unavailable in your country, but I have listened to it for weeks

Alex — Wed, 12 Jan 2022 09:51:28 GMT

Hey @Jhzre,

Thanks for the info.

We've checked this backstage and it looks like the song Space by Sonny the vampyr is currently not available in the Netherlands.

This could be due to licensing or the request of the record label, or artist. Unfortunately, this is something that Spotify doesn't have control over as it is up to the individual music companies.

Our content team does their best to make as much content as possible available for streaming, so something that's not on Spotify now might become reintroduced soon.

Hope this clears things up.