topic Re: Home screen only partially updating in Content Questions

Home screen only partially updating

Mtroyer11 — Thu, 31 Mar 2022 16:30:34 GMT

Plan

Premium

Country

USA

Device

Samsung Galaxy S10

My Question or Issue

My home screen is not updating. My recently played is accurate, but the shortcuts at the top of the home page have not updated in the last 3-4 months. Because this section has not updated, my recommendations and blend playlists are filled with old music that I no longer listen to (most annoyingly, Christmas music).

I tried logging out/back in, rebooting my phone, clearing the cache, and uninstalling/reinstalling the app with no luck. The issue is the same across all devices that I use Spotify. How can I fix this??

Re: Home screen only partially updating

MauriceMV — Thu, 31 Mar 2022 21:48:08 GMT

Hey @Mtroyer11,

This seems to be a known issue as it is listed as an ongoing issues thread, which can be found here. I see that in that post they also suggest to restart your router and try it on a different network.

Do you also have this issue when you're connected to a hotspot/4G network ?

Re: Home screen only partially updating

Mtroyer11 — Thu, 31 Mar 2022 22:29:41 GMT

I still have the issue even if I'm on different wifi or 4G networks.

Re: Home screen only partially updating

AndresM — Sun, 03 Apr 2022 18:59:18 GMT

Hi @Mtroyer11,

Thanks for your reply.

In this case, we recommend that you follow the step suggested on this issue thread posted by @MauriceMV, where you can add your vote and comment. Any additional update will be posted there, so make sure to subscribe to it.

If anything else comes up, remember the Community is here for you.

Cheers!