topic Removing explicit content filter in Content Questions

Removing explicit content filter

prattfam2004 — Tue, 12 Jul 2022 00:38:06 GMT

Plan

Premium

USA

Device

(iPhone, laptop

Operating System

Windows, ios10

My Question or Issue

I'm trying to remove the explcit filter from my son's acount. He is part of our family plan. On our plan page, it lists each member but doesn't allow me to choose that member to edit the settings. Please help!

Re: Removing explicit content filter

Alex — Wed, 13 Jul 2022 06:50:40 GMT

Hi there @prattfam2004,

Thanks for the post.

First, make sure you're logged in the Manager account of your Premium Family, not your son's account. Then:

Log in to your Premium Family page.
Click on the member you’d like to filter content for.
Switch Remove explicit content off.

If that still doesn't work, please send us a screenshot of how things look on your end.

Cheers.