topic Every song except one disappeared from my playlist created 6 years ago in Content Questions

Every song except one disappeared from my playlist created 6 years ago

helladazey — Wed, 07 Sep 2022 01:05:03 GMT

I recently went to pull up a playlist I have had for 6 years and out of 50-something songs only one is still on it. I haven't edited or even played this playlist in at least a year and it is a private playlist. How do I recover this? I have tried to use te "recover playlist" option in my settings but since I never deleted the playlist (or any playlist for that matter) it will not give me any recover options.

HELP! !!

Premium plan

Device

(iPhone 13)

Operating System

(iOS 15)

My Question or Issue

Re: Every song except one disappeared from my playlist created 6 years ago

Yordan — Thu, 08 Sep 2022 07:59:25 GMT

Hi @helladazey!

Are the songs greyed out or are they missing entirely from the playlist? If they are all by the same artist and are greyed out, it's possible that they're currently unavailable in your region, as content availability depends on permissions from rights holders.

In case they are missing, perhaps Customer Support can take a closer look at this and possibly recover the songs for you.

Hope you get this sorted out. The Community is always here if there's anything else you need assistance with.

Cheers!