topic Re: Spotify for Artists giving me statistics on old artist account in Content Questions

Spotify for Artists giving me statistics on old artist account

Will_P_III — Sat, 29 Oct 2022 16:13:12 GMT

Plan

Premium

Country

Device

Laptop

Operating System

Windows

My Question or Issue

So basically I was going by the name moonlight emporium, and I decided to change that name to CP2 so Spotify made a new artist page which is perfectly fine but Spotify for artists is still linked to moonlight emporium which literally doesn't exist anymore and it won't load any stats because there's nothing to record stats with, and the contact page won't load correctly either which is really annoying and nothing I do will let me see the stats on the new artist thing, IDK if its an account thing or a distributor thing, I have no idea.

Re: Spotify for Artists giving me statistics on old artist account

Alex — Mon, 31 Oct 2022 09:35:59 GMT

Hi there @Will_P_III

Thanks for the post.

It's best to reach out directly to our Artist support here. They should be able to have a look backstage and help you further.

Cheers.

Re: Spotify for Artists giving me statistics on old artist account

Will_P_III — Fri, 04 Nov 2022 16:34:54 GMT

So ive been there several times but the "Still need help?" thing is stuck in a constant loading thing and everything else ive tried sorta bounces between 'check the distributor' and 'check spotify' and everytime o do one thing im told to go back to the other, is there a way i can email spotify or something