[iOS][Developer] Inappropriate songs pre-loaded when i download the app

user-removed — Fri, 09 Dec 2022 18:43:23 GMT

I delete and re-download the Spotify app on my IOS device quite often - maybe once a week.

When i download the app and click open for the first time, sometimes the app will open on an artists page (already logged in) that i've not interacted with before.

For example it will pre-load a career advice podcast, or an investors podcast, or a song that hasn't even been released yet, see pic below from yesterday Dec 8th... when the song wasn't released until today Dec 9th! Then other times it's a song by an artist.

When i downloaded the app today it took me to an artists page that was highly inappropriate and looked like pornagraphic imagery. The artist's song was called '**bleep** fantasy riddim' and the picture was of a big naked bottom. I do not appreciate this kind of pre-loaded song when i download my Spotify app, see pic below.

I recently logged out of my Spotify acc 'everywhere' so its not someone else using my account elsewhere, its pre-loaded when i download spotify and click open (no login details needed)

I should also flag that i'm being cyber stalked by a harasser (i've been to the police about it) and there is a chance this weird inappropriate pre-loaded content is something to do with him....

Please can someone confirm if Spotify is pre-loading this weird stuff on my phone or if its not a feature of the app download user journey?

I should also add that its an intermittent issues which makes me suspicious. Most of the time that i download the app it opens my normal logged in Spotify dashboard.

Any input on this oddity would be much appreciated.

Thanks

Hollie

Re: [iOS][Developer] Inappropriate songs pre-loaded when i download the app

Eni — Sun, 11 Dec 2022 23:46:23 GMT

Hey there @user-removed,

Thanks for reaching out about this here in the Community.

In this specific case, we recommend reaching out directly to our Support team through any of these channels so they can take a closer look at your account and further assist you with this.

If you need a hand with anything else, the Community is here for you.

topic Re: [iOS][Developer] Inappropriate songs pre-loaded when i download the app in Content Questions

[iOS][Developer] Inappropriate songs pre-loaded when i download the app

Re: [iOS][Developer] Inappropriate songs pre-loaded when i download the app