topic Re: Wrapped 2022 Gone in Content Questions

Wrapped 2022 Gone

ahgreene8 — Tue, 13 Dec 2022 08:54:28 GMT

When I opened Spotify last week, my Wrapped 2022 popped up - I liked the Top Songs playlist to save it and now everything is gone. I tried listening to the playlist and I received an error message, saying I no longer had access to this playlist. And when I try searching for my wrapped 2022 anything it's all gone. I deleted the app/redownloaded it, logged out/logged back in - what else can I do to get this playlist back?

my song on 2022 wrapped is deleted and doesnt show up

Wed, 14 Dec 2022 02:22:52 GMT

My most played song on spotify is a deleted song. So whenever I got to my 2022 wrapped most played song it doesnt show any song and I just cant remember what song it was. Anyone can help?

Re: Wrapped 2022 Gone

MihailY — Wed, 14 Dec 2022 10:37:13 GMT

Hey @ahgreene8,

Thanks for reaching out.

Can you please make sure you've followed the steps under Clean reinstall in this guide and let us know your device mode, OS version and Spotify version so we can investigate further?

Keep us posted.

Re: Wrapped 2022 Gone

ahgreene8 — Wed, 14 Dec 2022 11:52:47 GMT

Yes, I have deleted and reinstalled the app according to these
insturctions.

Re: Wrapped 2022 Gone

ahgreene8 — Wed, 14 Dec 2022 12:24:11 GMT

Sorry! Hit send too soon.

I am only using Spotify on my iPhone 8+, iOS 16.1.1, Spotify version 8.7.90.459

Re: Wrapped 2022 Gone

MihailY — Thu, 15 Dec 2022 15:03:22 GMT

Hey @ahgreene8,

Thanks for getting back to us with that info.

Would it be possible to log in your account on some one else's phone (preferably an Android one) so we can check whether this is an account- or device-related issue?

Let us know how it goes.