topic Re: Spotify Alexa plays wrong playlists in Content Questions

Spotify Alexa plays wrong playlists

nysteve — Sun, 05 Dec 2021 08:41:10 GMT

This skill worked for 2 years and now just stopped; now it keeps playing random playlists when I ask it to play mine.

Things I've tried:

1. Turning skill on and off.

2. Disconnecting my account and reconneting.

3. Renaming the playlists to simpler strings.

4. Adding the MY prefix FROM SPOTIFY suffix.

5. Clearing app cache, and de and re-registering my devices

My specs:

1. US Premium user

2. Devices include: 4 echos snd my android phone.

Alex — Mon, 06 Dec 2021 09:26:30 GMT

Thanks for the post.

Can you check if there are any pending firmware updates for the Echo devices and let those run?

Let us know how you get on.

nysteve — Sat, 25 Feb 2023 15:51:29 GMT

Nothing pending; solution would be to narrow the scope of search to ONLY playlists created by the user asking when the term MY is uttered.

Eni — Sun, 26 Feb 2023 18:34:36 GMT

Thanks for getting back to us.

Just to confirm, does everything work as expected when you use the Connect feature instead of voice commands?

On another note, could you let us know the exact make/model, operating system and Spotify version of your phone?

Keep us posted.