Error when playing music

Eduardo07 — Wed, 07 Jun 2023 21:00:16 GMT

Hello good morning, even if I don't have spotify premium I would like to know why when I press on any music on spotify it tells me "something went wrong" "try again"

Re: Error when playing music

OscarDC — Thu, 08 Jun 2023 21:27:43 GMT

Hey @Eduardo07,

Thank you for reaching out to the Community and welcome.

This type of issue is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, as it may vary between devices, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running, to continue investigating the case.

Hope this helps. Let us know how it goes.

topic Error when playing music in Content Questions

Error when playing music

Re: Error when playing music