topic Re: Canvases not displaying in Content Questions

Canvases not displaying

abolivar01 — Sun, 09 Jul 2023 13:40:39 GMT

Plan

Premium

Country

Venezuela

Device

iPhone SE 2020

Operating System

iOS 16.0

My Question or Issue

No canvases have shown up in any songs for a couple months now: i’ve deleted and reinstalled the app, the option for displaying canvases is on and data saving is off, but they still won’t display:( hope someone can help me with this!

Re: Canvases not displaying

Lyubka — Tue, 11 Jul 2023 14:24:26 GMT

Hey @abolivar01,

Thank you for reaching out here in the Community.

Canvas is a feature that's still being tested in selected countries. At Spotify, we're always testing new improvements and features to give our users a better experience. That's why you may have something in the app that other users don't or vice versa, or have a feature to try temporarily.

We'd suggest that you always keep the app up to date with the latest version, so you don't miss out on any new features and developments.

Hope this helps. Take care 🙂