topic Re: Taylor Swift Top 5 Eras in Content Questions

Taylor Swift Top 5 Eras

emnelson106 — Thu, 27 Jul 2023 02:47:39 GMT

Plan

Premium

Country

USA

Device

iPhone 13

Operating System

iOS 16.5.1

My Question or Issue

hi! i saw the taylor swift top 5 eras thing, and i wanted to try it out. i opened the app, organized the first set of eras, but then when i hit next so that i could see my listening stats, nothing happened. my screen was working, and the other buttons still worked, but the next button wouldn’t do anything. i had to force close the app, but then i couldn’t make the slide with the top 5 info pop up again. i know i can recreate my user-picked eras ranking, but i was really hoping to see my listening stats. is there any way i could see them? like is there a way to reset my app so i can retrigger the function?

Re: Taylor Swift Top 5 Eras

Lyubka — Thu, 27 Jul 2023 08:56:26 GMT

Hey @emnelson106,

Thank you for reaching out here in the Community.

We'd suggest that you try the link again. Alternatively, if you type it in search - it will show up as genre and will also open the experience. Screenshot for visibility below.

If you're eligible - the listening stats should be there.

Hope this helps. If you need a hand with anything else, the Community is here for you 🙂

Re: Taylor Swift Top 5 Eras

emnelson106 — Thu, 27 Jul 2023 13:41:02 GMT

this worked; thank you so much!!

Re: Taylor Swift Top 5 Eras

Lyubka — Thu, 27 Jul 2023 14:35:49 GMT

Hey @emnelson106,

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you now.

We've checked your profile and it looks like you're new to the Community. You can check out our Music exchange section if you want as you may find good song recommendations there!

Also, if you like - you can go ahead and introduce yourself in this thread as well as it's always appreciated.

If you ever have any other questions in the future, feel free to post in the Community again 🙂