topic Re: Crossfade Isn't Working on Mac in Content Questions

Crossfade Isn't Working on Mac

stxrrynightt — Wed, 13 Sep 2023 09:02:28 GMT

Plan

Family Premium

Country

Spain

Device

MacBook Air M1

Operating System

macOS Ventura 13.5.2

My Question or Issue

The crossfade option is not working, I've tried several things: restarting the device, turning on and off the crossfade option, changed the number of seconds, closing and opening the app... and nothing seems to work. It works perfectly well on iPhone so if anyone could help I would appreciate it, thank you!

Re: Crossfade Isn't Working on Mac

Dian — Thu, 14 Sep 2023 12:09:46 GMT

Hey @stxrrynightt,

Thanks for posting in the Community.

Are you using the MacBook as the sound output device when the Crossfade function is activated?

Let's do a clean reinstall just to make sure you're running a fresh installation. Here is how to do it.

Let us know how that went.

Cheers!

Re: Crossfade Isn't Working on Mac

stxrrynightt — Mon, 18 Sep 2023 08:44:51 GMT

Hi Dian, thanks for your help! I did the reinstall and now it works fine.

Re: Crossfade Isn't Working on Mac

AlejaR — Mon, 18 Sep 2023 21:05:02 GMT

Hey @stxrrynightt,

Thanks for your reply here.

We really appreciate you keeping us posted about this inconvenience. We’re happy to know you could sort this out. Don't hesitate to reach out if you need our insights again.

If anything else comes up, the Community will always be here for you.