topic Re: Listening history button is gone in Content Questions

Spotify Bell Icon for New Releases Gone

derekf88 — Wed, 23 Aug 2023 18:13:42 GMT

Plan

Premium

Country

U.S.

Device

iPhone 11

Operating System

iOS 16.6

My Question or Issue

What happened to the bell icon for new releases? I love keeping up with new releases from artists that I listen to, and now the bell icon is gone after a recent update and I don’t know how to find new releases from the artists that I follow.

Listening history button is gone

ludrol — Wed, 29 Mar 2023 12:22:15 GMT

Listening history button is replaced with notification button.
How can I roll back the update?
I don't care about ads or notifications but what I listened to. My experience is terrible and my workflow is broken.

Re: Listening history button is gone

Joan — Thu, 30 Mar 2023 12:40:26 GMT

Hi there,

Thanks for reaching out. You can still find the history as shown here. What do you see on your end? If you still can't find it, send us some screenshots so we can have a look.

Hope this helps.

History feature/icon suddenly missing in iPhone app

maxartist23 — Wed, 05 Apr 2023 11:39:44 GMT

History feature/icon in top right suddenly missing in iPhone app - why????

Re: History feature/icon suddenly missing in iPhone app

Lyubka — Thu, 06 Apr 2023 13:40:42 GMT

Hey @maxartist23,

Thanks for your post.

We've tried reproducing this on an iOS device and the history icon is present. We'd suggest logging out and then logging back in two times in a row on your phone. It sounds a bit odd, but it forces a sync between the account and your device.

If the issue persists, check for a pending update for your Spotify App and for a software update on your device. Make sure that you have the latest version of Spotify and iOS installed on your phone as updating usually fixes errors that occur temporary.

Hope this helps. Take care 🙂

Re: History feature/icon suddenly missing in iPhone app

TryMeWhenImInTheMood — Mon, 17 Apr 2023 13:26:09 GMT

I'm having the same problem. My history button on top right just disappears. I need to clean out the app data from settings and then login again for it to reappear again. But then this happens couple times a day. What is the solution. (I also uninstalled/reinstalled, which has the effect. I see the history button first, it's there for several hours and then disappears again.)

Re: Listening history button is gone

ludrol — Wed, 19 Apr 2023 01:33:03 GMT

The button changed location. It is undocumented behaviour. Now it is in

Home -> user profile picture -> Listening History.

Re: Listening history button is gone

ludrol — Wed, 19 Apr 2023 01:40:40 GMT

Please update the documentation. The button is under user profile picture

Re: Listening history button is gone

Markmoore745 — Wed, 03 May 2023 12:34:02 GMT

It is there, but the functionality is different - the history starts yesterday's items and goes back in time from there. It does not include what I've played today. I want to go back just a few songs or podcasts, and can't rely on short term memory. Is there a way to today's history moment to moment like the history button used to do?

Where is my home settings button?

CEOofAutism — Fri, 12 May 2023 07:05:48 GMT

Plan

Premium

Device

Lenovo tablet

Operating System

Android

My Question or Issue

Last week the settings button with the gear symbol on the home screen has suddenly disappeared and is replaced with a lightning symbol for the newest releases.

I need to enable volume normalisation but with the settings button nonexistent it's impossible to do so. Honestly baffled how such an essential part of the app just gets removed like this.

How do I get access the settings now? I have already tried restarting the app.

Re: Listening history button is gone

zcippy — Tue, 06 Jun 2023 09:32:46 GMT

Hi Joan.

That only shows the songs I >clicked< to play not the ones that was actually played such as recommended or whatever. It sucks that I no longer can find that great song I just heard because "History" only lists the song I clicked to get started 4 hours ago....

Bell icon

JanaFab — Fri, 04 Aug 2023 06:31:37 GMT

My bell icon is missing with the new update! I do not understand where to find all the new songs from the artist i follow.

Need help!!

Mobile app - no settings (android)

Yuradex — Wed, 09 Aug 2023 21:04:59 GMT

I cannot access my settings. My playback was set to my mobile phone, in which I try to access the settings.

I have tried force stopping the app and restarting the phone, however, I still have no access to the settings.

How can I fix that issue?

Re: Mobile app - no settings (android)

MihailY — Thu, 10 Aug 2023 08:14:49 GMT

Hey @Yuradex,

Thanks for reaching out. We've moved your post to the Help board as it better fits here.

Can you send us a few screenshots of how things look on your end so we can investigate further? Also, have you tried any troubleshooting like reinstalling the app?

Keep us posted.

Re: Mobile app - no settings (android)

Yuradex — Tue, 15 Aug 2023 10:22:49 GMT

Hello,

Here is a screenshot, I haven't tried to install yet, as I wanted to reach out first and see if there is a y solution that would be more convenient.

Re: Mobile app - no settings (android)

MihailY — Tue, 15 Aug 2023 10:36:01 GMT

Hey @Yuradex,

Thanks for getting back to us.

You can open your settings, listening history and notifications by tapping on your profile (the blue circle with a Y in it).

We hope this helps.

Re: Spotify Bell Icon for New Releases Gone

Alex — Thu, 24 Aug 2023 07:41:26 GMT

Hi there @derekf88,

Thanks for the post.

Can you send us a screenshot of what your app looks like and let us know what version of the Spotify app you're running? We'll investigate this matter further.

Cheers.

Re: Spotify Bell Icon for New Releases Gone

derekf88 — Thu, 24 Aug 2023 18:47:26 GMT

Hi Alex, my spotify version is 8.8.64, and here is a screenshot of what my app looks like.

Re: Spotify Bell Icon for New Releases Gone

Susan_GP — Thu, 24 Aug 2023 19:00:01 GMT

Hi there @derekf88,

In this case, we suggest that you perform a clean reinstall of the app. This will make sure there are no old cache files causing this. You won't lose any content, you'll just need to download your offline music again.

If that doesn't do the trick, can you log in on a different device to see if you can't still see the What's New feed from there?

Let us know how that goes!

Re: Spotify Bell Icon for New Releases Gone

derekf88 — Fri, 25 Aug 2023 01:06:01 GMT

Hi @Susan_GP I tried both of these methods and I am still having the same issue.