Problem with activating a new gift card

19hd2gps7pdf6cm547xb — Thu, 23 Nov 2023 15:17:56 GMT

Plan

Free/Premium

Country

Canada

Device

Android

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question is ! I received a New $99.00 Spotify Gift Card. I Scratched The back of the Gift Card and it was missing part of the Pin Number. I got the last 7 digits of the card , but not the first half. The Card # 6039534102227721876. I was hoping someone could help Me. I still want to use Premium. I did in 2022. I look forward to hearing from You. Thank - you for Your attention to this matter. Happy Thanksgiving. Randy Martin **bleep**

Re: Problem with activating a new gift card

Vasil — Fri, 24 Nov 2023 07:42:22 GMT

Hey @19hd2gps7pdf6cm547xb,

Thanks for reaching out and sorry to see you've been having issues with your gift card 🙂
If a part of the PIN number cannot be read, I'd suggest reaching out to our support folks so that they can assist you with sorting this!
Keep in mind that when contacting support, you'll need to take a photo of both sides of the gift card, as well as of any receipts you may have.

Hope all goes well quickly. Best of luck!

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Problem with activating a new gift card

Re: Problem with activating a new gift card