topic Re: Collaborative playlist in Content Questions

Collaborative playlist

Cobwebbyparker — Mon, 20 Nov 2023 15:11:30 GMT

Plan

Country

Norway

My Question or Issue

I've tried to make a collaborative list with my friend, but they say they cannot see the option to add songs to it, even though they show up as a collaborator. Is there any restrictions that might be causing this issue? PS: they don't live in the same country.

Re: Collaborative playlist

Yordan — Tue, 21 Nov 2023 09:58:18 GMT

Hey @Cobwebbyparker!

What platform are they using? Note that collaborative playlists aren't supported on the Web Player yet, so they'll need to use the app instead. Check also if you've set their role to collaborator on your end:

If they still can't add songs, ask them to remove the playlist from their library and send them a new invite to see if that does the trick.

Hope this helps. Cheers!

Re: Collaborative playlist

Cobwebbyparker — Tue, 28 Nov 2023 06:15:30 GMT

Thank you. Found the issue.

Re: Collaborative playlist

Eni — Tue, 28 Nov 2023 19:29:34 GMT

Hey @Cobwebbyparker,

Thanks for getting back to us and letting us know.

Great news! If you need a hand with anything else, the Community is here for you.

Cheers 🙂