topic inappropriate explicit tag in Content Questions

inappropriate explicit tag

tmcd11 — Tue, 19 Apr 2016 00:31:54 GMT

I enjoy the "Discover Weekly" feature, but the latest one has me scratching my head - the first song is "Stardust" by Nat King Cole - it is marked "explicit"!!!

I know the song, I know the singer, and I know the meaning of the word... there is a serious disconnect here!

I couldn't find any other feedback mechanism, so I came here.

Re: inappropriate explicit tag

user-removed — Tue, 19 Apr 2016 13:24:54 GMT

@tmcd11

Hello:

Can you provide a link to the release that has this explicit tag, the release you see with this explicit tag that you have access to? I did a quick look up for that track title and these releases:

Both of the compilation releases of Nat King Cole songs, there is not any explicit tags at all on any tracks on those releases?

You should be able to right click on that single track in DW, and use the linking in the context menu of that track you see with the explicit tag next to the song information, to be able to post the link here in a new post.

Re: inappropriate explicit tag

tmcd11 — Tue, 19 Apr 2016 20:11:52 GMT

The link you requested:

https://open.spotify.com/track/5BJpfzUqR8Hz8grXauuDIT

and a screen shot

[image: Inline image 1]

Re: inappropriate explicit tag

tmcd11 — Wed, 20 Apr 2016 03:54:39 GMT

I took a look - this was from the "Try Not To Cry" album, and ALL 18 song on it are marked explicit.

Re: inappropriate explicit tag

user-removed — Wed, 20 Apr 2016 14:01:35 GMT

@tmcd11

This one is kind of odd, seems this compilation release is the only one like this from Nat King Cole artist page with explicit tags, this might be the rare meta data tagging errors that pop up sometimes with some releases on the Spotify streaming service. Content is provided by the labels as is to the Spotify service and can only be corrected, with having the content reported so Spotify can send it along to the labels for correction.

Users can report issues like this by following the information below:

If you've seen either

- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)

- different artists in the same Artist Page

- incorrect cover arts

- incorrect artists biography

or

- a track or album that isn't playing correctly (i.e. a song only playing one second of music)

Then you can report the error using the Contact Form. Once there, perform the following steps:

Step 1: Click on "I want to report a broken song or wrong song information".
Step 2: Click on the Green Button that reads "I STILL NEED HELP".
Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI".
Step 4: Type up a description of the track issues in the "Tell us more" field.
Step 5: Click on the green button "SEND QUESTION".
Be sure to include all Spotify URI's in the body of the message!

After contacting Customer Support, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. Customer Support will update their database with the correct information as soon as the label or aggregator has sent them an update with the correct data.