topic Sync issue on Iphone in Content Questions

Sync issue on Iphone

alaxuk — Tue, 26 Apr 2016 10:21:32 GMT

My downloads on my PC and Mac dont reflect on my iphone, can anyone sujest anything Im doing worng

Re: Sync issue on Iphone

MattSuda — Wed, 27 Apr 2016 03:18:29 GMT

What do you mean by downloads? Do you mean the playlists you have toggled on "available offline" ?

You have to manage the playlists that are downloaded on each device sepeartely.

Or do you mean that the playlists you have in the desktop app do not show up in the iPhone app? Try logging in and out of the iPhone app to see if they show up.

Re: Sync issue on Iphone

alaxuk — Wed, 27 Apr 2016 08:17:33 GMT

@Thanks @MattSudda yes I was wanting to know if I had to manage the downloads seperatley, thats a shame to be honest but as long as I know thats no issue

thanks a lot

@MattSuda wrote:
Hey @alaxuk

What do you mean by downloads? Do you mean the playlists you have toggled on "available offline" ?

You have to manage the playlists that are downloaded on each device sepeartely.

Or do you mean that the playlists you have in the desktop app do not show up in the iPhone app? Try logging in and out of the iPhone app to see if they show up.

Re: Sync issue on Iphone

MattSuda — Wed, 27 Apr 2016 08:21:28 GMT

You're welcome!

The reason the downloads have to be managed separately is because each device a person owns will have a different amount of free storage space available. By managing which playlists are downloaded to each device separately, it allows the user freedom to choose what they want downloaded and manage their storage space.