topic Re: Playlist Pitch - City Select broken again in Content Questions

Playlist Pitch - City Select broken again

Thebandhound — Sat, 18 Nov 2023 17:18:22 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am trying to submit a song for playlist pitch and it won’t let me select a City.

I came across this thread from 2019 saying it was fixed: https://community.spotify.com/t5/Ongoing-Issues/Issue-with-Submit-a-song-to-editors/idi-p/4715755/page/2#comments

I’ve tried every workaround on that post and it’s still not working, can someone from Spotify look into this and provide a resolution please?

thanks

Re: Playlist Pitch - City Select broken again

Option13band — Sun, 19 Nov 2023 04:55:37 GMT

Also having the same issue. Seems pitching a song is broken rn, some people are having outright error screens

Re: Playlist Pitch - City Select broken again

dvyne91 — Sun, 19 Nov 2023 09:51:48 GMT

'm having the same issue too! and i only have 3 days left to pitch. I spoke to customer support yesterday and they said the technical team are working on it. lets hope they do

Re: Playlist Pitch - City Select broken again

Thebandhound — Sun, 19 Nov 2023 09:54:29 GMT

Yep I spoke to them too and they said it’s being worked on but wouldn’t give a fix ETA. Hope it’s done before your deadline, we still have a week or so but at the moment we’re waiting with bated breath.

Re: Playlist Pitch - City Select broken again

lowercaseguida — Sun, 19 Nov 2023 18:22:44 GMT

Having the same issue here! I also spoke to them and they said the problem should be fixed within 24 hours (24 hours just passed!)

I really hope it gets fixed soon so we all get our content pitched! Good luck everyone!

Re: Playlist Pitch - City Select broken again

Kostis1 — Sun, 19 Nov 2023 18:58:13 GMT

Same issue here, it isn't working since yesterday!

Re: Playlist Pitch - City Select broken again

desveloclub — Sun, 19 Nov 2023 21:28:23 GMT

same issue. whole day KO. waiting for the fix.

Re: Playlist Pitch - City Select broken again

Option13band — Mon, 20 Nov 2023 07:04:54 GMT

Works for me now

Re: Playlist Pitch - City Select broken again

Eni — Mon, 20 Nov 2023 20:52:41 GMT

Hey folks,

Thanks for getting in touch about this and apologies for the delayed reply. We just came across this thread.

We can confirm that the right teams were aware of this happening and it should be fixed now.

If you're still experiencing this, could you try again from an incognito window and a different browser? Also, if you're using a VPN, make sure to turn it off.

If the issue persists, it's worth trying from a different device and using a different internet connection.

Keep us posted on how it goes.

Re: Playlist Pitch - City Select broken again

ssxm — Sun, 07 Jan 2024 14:05:33 GMT

it's broken again 😕

Re: Playlist Pitch - City Select broken again

JMesa — Wed, 10 Jan 2024 14:08:21 GMT

Same issue right now in diferents devices and connections. Any solution? Thx!

Re: Playlist Pitch - City Select broken again

smontero — Tue, 23 Jan 2024 15:28:36 GMT

Broken again, any solution?

Re: Playlist Pitch - City Select broken again

distgabi — Tue, 30 Jan 2024 17:13:36 GMT

Its broken again

Re: Playlist Pitch - City Select broken again

KoooRnnn — Fri, 16 Feb 2024 07:30:23 GMT

Its broken again, it's imposible to click the next button

Re: Playlist Pitch - City Select broken again

indienownow — Wed, 03 Apr 2024 00:13:16 GMT

I am having the same problem now, partly I am glad to know that it is not an isolated problem, do you know if there will be any solution soon?

Re: Playlist Pitch - City Select broken again

Argentop — Wed, 15 May 2024 22:03:46 GMT

from 12 hours ago is broken, can´t show cities, can´t go forward

Re: Playlist Pitch - City Select broken again

elgreenguy — Thu, 13 Jun 2024 17:44:53 GMT

i have the same problem, im stuck in this page

Re: Playlist Pitch - City Select broken again

agraciotti — Fri, 30 Aug 2024 22:39:29 GMT

2024 and this is still happening. it's broken and I can't move forward

Re: Playlist Pitch - City Select broken again

agraciotti — Fri, 30 Aug 2024 22:57:26 GMT

I've found a solution that worked for me: you have to change the language of the Spotify artists page to ENGLISH, in case it isn't already. And then, the city selection field works again. That's ridiculous, I know.

Re: Playlist Pitch - City Select broken again

vbernabe — Tue, 02 Sep 2025 19:16:27 GMT

Thank you! It works for me too!