songs missing/removed from playlist(s)

ArranMcF — Mon, 08 Jul 2024 00:02:20 GMT

Plan

premium account

Country

USA

Devices

Samsung Galaxy s22 and Lenovo PC

Operating System

windows 11

My Question or Issue

has anyone else noticed that songs are disappearing from your playlist(s) without you removing them? I was looking for songs that I was certain were on my playlist that i've been adding to for 3 months or so and not finding them, I kept thinking that I must have listed to them and then forgotten to save them but recently I'm certain that song's that I've been listening to on this playlist for weeks are disappearing. the song's are still on spotify and I can add them to the playlist again and they show up for awhile. it kinda sucks cause I was listening to a bunch of new songs that I had save to it but now that their gone I can't remember the titles or artists to look them up again, and what's really wird is sometimes the app tells me the playlist it 130 songs long and others it says 190, so it's it knows a bunch of songs are hidden but I didn't hide them and even on desktop i can't see them. is this some new feature that removes a song if you skip it too many times??? and if so how do I turn it off?

I'm kinda bummed now that I write it all out. pls help?

Re: songs missing/removed from playlist(s)

Yordan — Mon, 08 Jul 2024 13:04:40 GMT

Hi there @ArranMcF,

Thanks for reaching out!

The following should force a resync of your playlists, feel free to give it a try:

On your phone: Go to Settings -> Apps -> Spotify -> Storage -> Clear the app data and cache.
On desktop: Perform a clean reinstall of the app.

Note that you'll be logged out and your settings will be reset, so you'll have to adjust them again. If you had content downloaded for offline listening, you'll have to re-download it as well. Your library will not be affected, so no worries there.

Let us know how it goes.

topic songs missing/removed from playlist(s) in Content Questions

songs missing/removed from playlist(s)

Re: songs missing/removed from playlist(s)