https://community.spotify.com/t5/Content-Questions/Why-canvas-not-loading/m-p/6224547#M60667 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25065222">@Tickhack</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>&nbsp;</P> <P>I'm afraid that Canvas hasn't officially launched in your region yet, which is why the album cover is displayed instead. We’re regularly looking for opportunities to enhance the user experience for everyone though, so your feedback on this is greatly appreciated.</P> <P>&nbsp;</P> <P>In the meantime, make sure you're always running the&nbsp;<A href="https://support.spotify.com/article/updating-spotify/" target="_blank"><STRONG>latest version of Spotify</STRONG></A> so you don't miss out on any updates.</P> <P>&nbsp;</P> <P>The Community is here if there's anything else you need assistance with.</P> <P><BR /> Cheers <span class="lia-unicode-emoji" title=":sign_of_the_horns:">🤘</span></P> Mon, 29 Jul 2024 08:32:01 GMT Yordan 2024-07-29T08:32:01Z https://community.spotify.com/t5/Content-Questions/Why-canvas-not-loading/m-p/6223106#M60658 <P>Hi, when i listen to playlist i see mini gif/canvas for first song, but when i press i see only album cover and spotify visualizer.<BR />Device: Motorola g200 (Android 14), in setting already set video quality to high. |<BR />Country: Ukraine<BR />Subscription: Premium</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tickhack_0-1722187273268.png" style="width: 400px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/176407i89C5C8E9179AC78A/image-size/medium?v=v2&amp;px=400" role="button" title="Tickhack_0-1722187273268.png" alt="Tickhack_0-1722187273268.png" /></span></P><P>&nbsp;</P> Sun, 28 Jul 2024 17:21:34 GMT https://community.spotify.com/t5/Content-Questions/Why-canvas-not-loading/m-p/6223106#M60658 Tickhack 2024-07-28T17:21:34Z https://community.spotify.com/t5/Content-Questions/Why-canvas-not-loading/m-p/6224547#M60667 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25065222">@Tickhack</a></SPAN>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!</P> <P>&nbsp;</P> <P>I'm afraid that Canvas hasn't officially launched in your region yet, which is why the album cover is displayed instead. We’re regularly looking for opportunities to enhance the user experience for everyone though, so your feedback on this is greatly appreciated.</P> <P>&nbsp;</P> <P>In the meantime, make sure you're always running the&nbsp;<A href="https://support.spotify.com/article/updating-spotify/" target="_blank"><STRONG>latest version of Spotify</STRONG></A> so you don't miss out on any updates.</P> <P>&nbsp;</P> <P>The Community is here if there's anything else you need assistance with.</P> <P><BR /> Cheers <span class="lia-unicode-emoji" title=":sign_of_the_horns:">🤘</span></P> Mon, 29 Jul 2024 08:32:01 GMT https://community.spotify.com/t5/Content-Questions/Why-canvas-not-loading/m-p/6224547#M60667 Yordan 2024-07-29T08:32:01Z