weekly playlist

dansalvil — Thu, 19 May 2016 14:47:57 GMT

i cant update my weekly discovey, it has been weekes that it hasnt been updated. how can it be renewed again?

Re: weekly playlist

osornios — Thu, 19 May 2016 23:22:41 GMT

@dansalvil

I've seen that happen to many of us. Post in this thread so someone can help you escalate your case:

https://community.spotify.com/t5/Ongoing-Issues/Discover-Weekly-not-updating/idc-p/1347970

https://community.spotify.com/t5/Spotify-Community-Blog/Discover-Weekly-Post-your-feedback-here/ba-p/1174410/

Or contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from a no-reply address) and one of the customer services agents will get back to you.

topic weekly playlist in Content Questions

weekly playlist

Re: weekly playlist