topic Re: Content Prefrences Not Showing Up in Content Questions

Content Prefrences Not Showing Up

shroomies — Mon, 08 Jan 2024 23:22:26 GMT

A while back, I turned off Explicit Content, and I didn't want to hear explicit content. Now, I would be fine with it, however, there is no "Content preferences" tab showing up on my profile. I asked a friend on Discord, but no to no avail. Hopefully, this is a bug or just something that I can turn on and off at will.

Re: Content Prefrences Not Showing Up

Kiril — Tue, 09 Jan 2024 13:51:08 GMT

Hey @shroomies,

Thanks for posting in the Community! We've moved your post to a relevant help board as it fits better here.

I get that you want to manipulate your filters for explicit content. See the guide-steps here in our Support site, as they have details for setting up your content preferences according to the device and platform you're using.

If you're sure your experience is different, than the one described in our article, then please come back to us with some screenshots of the situation on your end. This way we could take a closer look and try to help you further.

Hope you find this useful. Keep us posted if you have any questions.

Re: Content Prefrences Not Showing Up

LPax11 — Mon, 25 Nov 2024 21:20:10 GMT

Hello! I'm trying to turn off explicit content due to my work environment and there is no option to do so under my settings. Any thoughts?

Re: Content Prefrences Not Showing Up

Vasil — Tue, 26 Nov 2024 09:45:33 GMT

Hey there,

This can only be done via the desktop or mobile app by following the steps @Kiril has mentioned.
The setting will then carry over to your Web Player 🙂
Hope this helps!

Re: Content Prefrences Not Showing Up

LPax11 — Tue, 26 Nov 2024 16:56:44 GMT

@Vasil, thank you for the response. I checked the app store and didn't see a desktop app for Mac? There are a few in the list if I scroll down named "[fill in the blank] for Spotify", but no actual Spotify app.

Re: Content Prefrences Not Showing Up

Ivelina — Wed, 27 Nov 2024 07:27:50 GMT

Thanks for getting back @LPax11!

Currently, the Spotify app on Mac is unavailable from the App Store there, but can instead be downloaded directly from our website - https://www.spotify.com/download/other/.

We're here if you've got any other questions or need help with something else 🙂

Re: Content Prefrences Not Showing Up

LPax11 — Wed, 27 Nov 2024 16:08:03 GMT

Thank you! Downloading directly from the website worked. I appreciate the help!

can't see the option to turn on and off explicit content in settings

developer11 — Wed, 27 Nov 2024 22:52:31 GMT

When I click my profile picture, and click settings, I can't see the option to turn off or on explicit content. I've done it before, and I'm trying to turn on explicit content. I just can't see the option to. I even searched it up in settings, and there are no results. All the settings say are: Account, Language, Your Library, Display, and Social. There is no option for explicit content on/off button.

Re: can't see the option to turn on and off explicit content in settings

Vasil — Fri, 29 Nov 2024 08:21:34 GMT

Hey @developer11,

We merged your post to this thread, hope you don't mind 🙂

Check out our previous posts here, they should clear things up!

We're here for you in case any further questions come to mind. Cheers!

I want to turn my explicit song restriction off, but I don't see the button

TheMidnightsGurl — Tue, 17 Dec 2024 20:47:53 GMT

My explicit songs have been greyed, and I did not do anything to them. I tried following the steps from everywhere, but I don't see the toggle to turn it on or off.

Re: Content Prefrences Not Showing Up

TheMidnightsGurl — Tue, 11 Feb 2025 02:41:05 GMT

Hey! I downloaded the app and I read everyone's steps, I still can't see the explicit content toggle, and I also checked the article. It didn't help me too much, I sent a screenshot below.