topic Re: Paid Podcast Subscription in Content Questions

Paid Podcast Subscription

Ninja_Dave — Sat, 14 Dec 2024 15:06:38 GMT

Plan

Family Premium

Country

Device

iPhone 15 pro / iPad Pro / MacBook Air M1

Operating System

iOS / macOS latest

My Question or Issue

I have signed up to the Blurry Creatures podcast members feed via supercast. However, I can’t access any members content via Spotify.
I follow the provided link, link my supercast and Spotify accounts but I get the message “

Your account is now linked to Spotify

Heads up — this didn't unlock access to any additional content. If that seems wrong, make sure your account details and payment method are up to date.”

And I now no access to the additional content (it works fine with Apple Podcasts)

I’ve reached out to supercast and they seem at a loss. We’ve tried everything, resets, reinstalls, the lot and still nothing.

Anyone have any suggestions?

Re: Paid Podcast Subscription

Joan — Sun, 15 Dec 2024 14:34:12 GMT

Hi there @Ninja_Dave,

Thanks for reaching out.

A possible explanation would be that you're logged into a different account somewhere. Consider checking these steps and trying to access the content on other devices too, such as the desktop app.

Let us know how it goes.

Re: Paid Podcast Subscription

Ninja_Dave — Sun, 15 Dec 2024 15:59:00 GMT

Hi Joan,

I am definitely not logged into a different account somewhere, I've checked.

I've tried this on iPhone, MacBook (web app) and iPad but all have the same problem.

Re: Paid Podcast Subscription

Dessi — Mon, 16 Dec 2024 07:15:51 GMT

Hey @Ninja_Dave,

Thanks for the reply!

In this case it'd be best to reach out to the Spotify for Creators Support, since they have the necessary tools to look into this and assist you further.

Take care.

Re: Paid Podcast Subscription

Ninja_Dave — Mon, 16 Dec 2024 07:43:35 GMT

Great. Thanks for the advice

Why can’t I connect my Spotify to Supercast?

Wed, 08 Jan 2025 15:26:42 GMT

A podcast I listen to switched from Patreon to Uncorked. I’m following the steps to link to Supercast, but I’m only getting an error.

Re: Why can’t I connect my Spotify to Supercast?

Ninja_Dave — Thu, 09 Jan 2025 09:39:15 GMT

Hey (Sorry you didn’t give a name)

If you have a similar problem to the above and the suggested solution doesn’t work try reaching out to support AT supercast DOT com.
Although they couldn’t help me with my problem they were really helpful and they talk with Spotify regularly about ongoing issues.

Good luck

Dave

Unable to Connect Paid Podcast Subscription

eschwartz725 — Tue, 18 Feb 2025 19:05:59 GMT

I’ve paid for The Economist podcast subscription but receive an error message when I attempt to link my Spotify premium plan to my podcast subscription in the Spotify iPhone app. The error occurs after I sign in to The Economist after clicking the link to do so on the podcast page in Spotify.

Plan

Premium

Country

Device

iPhone 12

Re: Paid Podcast Subscription

Ninja_Dave — Wed, 19 Feb 2025 09:09:11 GMT

From my experience it seems to be an ongoing issue between Spotify and Supercast. (Don’t know who the Economist use as a platform)
have you tried Apple Podcasts, it’s the only way I got it to work in the end. Which is a bit annoying as we have a family subscription to Spotify so now having to use 2 platforms.

You could also try reaching out to whoever the Economist platform provider is. Good luck

I paid for a podcast but it no longer plays it. Now it wants $$$ for premium

Meéeeeeeeeeeee — Sun, 09 Mar 2025 12:04:29 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I paid for a podcast but it no longer plays it. Now it wants $$$ for premium

Playing premium podcast via smart speaker

chrisfass — Tue, 13 May 2025 18:41:33 GMT

I'm trying to play a podcast I have a premium subscription to via my smart speaker (Google nest audio) but it will only play the free version with ads. Is there a work around for this?

Based in the UK with a premium Spotify account