topic Re: Can’t change explicit consent setting! in Content Questions

Can’t change explicit consent setting!

bradley17 — Thu, 02 Jan 2025 13:59:15 GMT

Plan

Free.

Country

United Kingdom.

Device

iPhone 16 plus.

Operating System

IOS 16.

My Question or Issue

Can’t edit my explicit setting even after reading the help guide I have tried using Google to change it as I only have the app on ps5 and Google so far.

Re: Can’t change explicit consent setting!

Vasil — Fri, 03 Jan 2025 07:48:04 GMT

Hey @bradley17,

Thanks for reaching out!
The Explicit Content setting can be toggled on/ off only on mobile or desktop/ tablet devices. The setting change will then carry over to your other platforms. What I'd suggest is to find one of these devices and to log in to Spotify on it briefly just in order to set this up 🙂

Hope this helps! We're here for you if there's anything else.

Re: Can’t change explicit consent setting!

bradley17 — Fri, 03 Jan 2025 08:15:41 GMT

Yes but I can’t find the setting and I really on Google and my ps5 Spotify app to use as I can’t download on my phone.

Re: Can’t change explicit consent setting!

OscarDC — Fri, 03 Jan 2025 20:53:14 GMT

Hey @bradley17,

Thank you for keeping in contact.

Unfortunately, the option is only available for mobile and desktop apps at the moment. If you don't have a mobile device, as a workaround you could ask a friend or family member to lend one to you, just to log in with your account and change the settings.

If you think other users would like that setting to be added to more devices like a game console, we'd recommend posting it as an idea in our Ideas Exchange board so it can start being voted on and eventually reach the relevant departments to be taken into account. We'd also recommend checking our guidelines before posting it to avoid any early rejections.

Hope this helps. If anything else comes up, the Community will be here for you.